Seller Policy
Last updated: 2nd April, 2022
a) Fees and Redemption of Earnings
Listing Fees
IIPLeM does not charge any fees for listing an item for sale, only charges are commission + 18% GST of the sale price for any transaction fulfilled on its platform.
The same is deducted from the merchant's wallet once the merchant accepts the order, click here to know Marketplace Fees
The following will be the charges that a seller will have to bear:
• In case of orders that are being cancelled due to non-acceptance or non-fulfilment by the sellers, IIPL’s commission would be applicable.
• In case of shipments that are cancelled post fulfilment, due to the seller's inability to hand over shipments during pickup, IIPL’s commission would be applicable.
IIPL’s Charges
1. Product Category wise Commission + 18% GST on the commission would be charged
2. If the seller chooses to use IIPLeM’s shipping service, then actual shipping cost incurred through IIPL’s courier partners will be will be deducted from the seller’s wallet.
3. Transaction charges will be applicable on all Prepaid and COD orders.
4. Return Freight Cost would be applicable at a flat rate of Rs.75 (Inclusive of GST) per 0.5 kg in case of Return Shipments.
5. If product weight is not inputted correctly at the time of listing, the actual weight as per Courier Company will be used for calculating the freight rate. The seller will be charged for the differential in freight rate.
Redemption of Earnings
The earnings of the seller shall be the sale price fixed by the seller after reduction of IIPL’s commission, transaction charges, shipping fees, and GST on IIPL’s commission. The payment due to the seller would be remitted in their provided bank account.
The following is the remittance cycle for orders:
1. For Prepaid Orders, the amount would be remitted in 7 days after delivery of orders (and if the buyer doesn't place a return)
2. For COD Orders, the amount would be remitted in 16 days after delivery of orders (and if the buyer doesn't place a return). Currently, COD is inactivated.
The Company reserves the right to keep on hold the remittance to the Seller for purposes of safety of IIPLeM and/or Users. In such a case, the Seller will be intimated and required to complete additional check and verification and the Company may contact the Seller for verification of or additional information, details, data, and documents.
Termination
If IIPLeM terminates a listing or your account, if you close your account, or if the payment of your IIPLeM’s fees cannot be completed for any reason, you remain obligated to pay IIPL for all unpaid fees plus any penalties, if applicable.
IIPL reserves the right to issue a warning, temporarily/indefinitely suspend or terminate your membership of the Website and refuse to provide you with access to the Website in case of non-payment of fees by you to IIPL.
IIPL also reserves the right to take legal action in case of non-payment of fees by you to IIPL.
IIPL reserves the right to refuse any of its services to anyone, for any reason, at any time.
b) Listing and Selling
Listing Description and Pricing:
By listing an item on the Website you warrant that you and all aspects of the item comply with IIPL's published policies. You also warrant that you may legally sell the item. Listed items represent a binding offer at the set price to other users who comply with the conditions specified in the offer. The contract of purchase is formed when a member complies with the conditions specified in the offer and completes the checkout process. You must accurately describe your item and all terms of sale in your IIPLeM shop. You agree to provide, maintain, and update the data to keep it true, accurate, current, and complete information about yourself as prompted by IIPeM's registration form, profile generation, and shop set-up.
Your listings may only include text descriptions, graphics, pictures, and other content relevant to the sale of that item. All items must be listed in an appropriate category with appropriate tags. Each listing must accurately and completely describe the item/items for sale in that listing. You must ensure that the listed items do not infringe upon the intellectual property, trade secrets, or other proprietary rights or rights of publicity or privacy rights of third parties.
All listed items must be kept in stock for successful fulfilment of sales.
If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the buyer.
The price stated in each item listing description must be an accurate representation of the sale. You may not alter the item's price after a sale to avoid IIPL's transaction fees, misrepresent the item's location, or use another user's account without permission. Your price must be inclusive of applicable taxes.
IIPL reserves the right to remove content that is deemed to be inappropriate or that could subject IIPL to legal action.
All sales are binding. The seller is obligated to ship the order or otherwise complete the transaction with the buyer in a prompt manner. The transaction between buyer and seller shall be considered a legally binding contract between those two parties.
c) Handling of Credits
A user may earn Credits by participating in various campaigns offered through the Service or as otherwise explicitly provided by IIPL. The number of credits that may be earned and other conditions for earning Credits shall be subject to the applicable campaign rules provided by IIPLeM.
To the extent permitted by law, IIPL may change the rules at any time and may terminate the entire Credits system without any refund or other compensation for existing Credits. “Credits” means credits that can be used solely to purchase eligible products through the Service under these Terms.
A user will not be able to exchange Credits for cash, property, or any other economic benefits other than for the purchase of eligible products through the Service that is specified by IIPL. A user will not be able to transfer Credits to any other user or person.
Except as otherwise required by applicable laws and regulations, if a user terminates their account or his or her membership lapses for any reason, all of the Credits owned by such User will immediately be invalid and cannot be subsequently used. Once expired, Credits will not be reinstated.
d) Prohibited Goods
Every IIPLeM’s seller is responsible for following the laws that apply to you, your shop, and your items, including any shipping restrictions for your items. There are some types of items that we don't allow in IIPL's marketplace, even if they are legal and otherwise meet IIPLeM's selling criteria. Some things just aren't in the spirit and vision of IIPLeM.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@impeccableinnovations.comor by mailing us at: G-07, Lily Block, VijyaSri Elixir, Borewell Road, Whitefield, Bangalore – 560066, Karnataka, India.www.ImpeccableInnovations.com
